Kodit UDI Solutions Services Privacy Statement
Effective Date: November 21, 2016
In this Services Privacy Statement (“Statement”), Kodit UDI Solutions Limited (“Kodit”), explains how Customer Data is collected, used, maintained, disclosed and transferred by us. As a data processor, we will process all Customer Data strictly on behalf of our customers in accordance with our contractual agreements with them and/or as required or permitted by law.
Customer Data is defined as personal information our customers and their end-users input or upload into the Services (“Customer Data”). It does not include data we collect from visitors to our Websites, nor data we collect about our customers or prospective customers, vendors, service providers, professional advisors, consultants and other third parties otherwise in the course of doing business; for example, to manage our customer’s accounts or communicate with them, or to engage our vendors. Our use of the term Services in this Statement has the same definition as in your applicable Services agreement with us (“Services”).
References in this Statement to “we,” “us” or “our” are references to Kodit as defined in your Services agreement with us. Statements referring to “you” or “your” are references to the customer for which we process Customer Data.
If you have any questions regarding this Statement, please contact us as described in the “How to Contact Us” section below.
COLLECTION PURPOSES, USE OF CUSTOMER DATA
Customer Data may be processed by us as a result of customer’s use of the Services when our customers, or their end-users, input or upload information into the Service.
We act as a data processor with respect to this Customer Data. The use of Customer Data will be limited to the following purposes:
- To provide and deliver the Services;
- To prevent or to address any service or technical problems;
- To respond to a customer’s request or instructions, or to provide customer service or support;
- For any other purpose as provided for in the Services Agreement between us and the customer, or as otherwise authorized by the customer;
- In accordance with or as may be required by law.
We only process Customer Data on behalf of our customers and in accordance with their instructions provided in the applicable Services agreement with us. Our customers are responsible as data controllers for ensuring (i) their end-users receive proper notice of customer’s privacy practices, and (ii) Customer Data is obtained in accordance with all applicable laws. Because the Customer Data is under the customer’s control, the customer is responsible for providing appropriate notice and choice to its end users regarding our processing of Customer Data on its behalf. If a customer’s end-user has any questions or concerns related to our handling of Customer Data, the end-user may contact us as described in the How to Contact Us section and we will work with the customer to address the concern.
DATA TRANSFERS TO THIRD PARTIES
We do not sell Customer Data to any third-parties; however, we may share Customer Data with third-parties such as trusted agents, consultants and service providers to perform business related functions such as service providers that help support the Services.
Under certain circumstances, we may be required to disclose Customer Data in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
We may disclose Customer Data if required to do so by law in order to (for example) respond to a subpoena or request from law enforcement, a court or a government agency, or in the good faith belief that such action is necessary (a) to comply with a legal obligation, (b) to protect or defend our rights, interests or property or that of third parties, (c) to prevent or investigate possible wrongdoing in connection with the site or our Services, (d) to act in urgent circumstances to protect the personal safety of users of the site, our Services or the public; or (e) to protect against legal liability.
Where it relates to Customer Data, we will attempt to refer any request for disclosure of personal information by public authorities, including those received for national security or law enforcement reasons, to the customer. We may, where legally obligated to do so, disclose personal information to law enforcement or other government authorities, in which case we will notify our customer of such a request (unless prohibited by law to do so).
We maintain reasonable and appropriate security measures to protect Customer Data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
While we employ security measures to protect Customer Data in our Services, our customers, and their end users, should only access the Services within a secure environment and take appropriate steps to always ensure that login credentials and passwords are kept safe at all times. You should notify us as soon as possible if you become aware of any misuse of your password or your account, and immediately change your password within the Services.
Customer Data may be stored and processed in any country where we have facilities or in which we engage service providers, such as the United States, including countries outside of the country where you are located which may have different data protection rules than those of your country.
We retain Customer Data and any other data collected through the Services in accordance with the timeframes set out in the relevant Services Agreements with our customers.
GENERAL DATA REQUESTS
Similarly, an individual who seeks to access Customer Data, or to correct, amend, or delete Customer Data that is inaccurate, should direct their query to the customer. If the customer asks us to retrieve, amend or remove the Customer Data, we will do so in accordance with our Services Agreement with them and our Privacy Shield commitments.
Alternatively, if you are a customer and want to find out more about the data security settings on your account, you can refer to your Services agreement or other applicable contractual documents with us, or contact us directly for further information.
HOW TO CONTACT US
If you have any questions regarding this Statement or if you need to request access to or update, change or remove personal information that we control, you can do so by contacting:
Kodit UDI Solutions Limited
The Innovation Centre
We reserve the right to change, modify, add or remove portions of this Statement from time to time and in our sole discretion, but will alert you that changes have been made by indicating on this Statement the date it was last updated. When you visit this site, you are accepting the current version of this Statement as posted on the site at that time. We recommend that users revisit this Statement on occasion to learn of any changes.